Gift cards purchased via kookai.com.au can be redeemed for merchandise online in AUD or in Kookai boutiques across Australia.
Gift cards purchased via kookai.co.nz can be redeemed for merchandise online in NZD or in Kookai boutiques across New Zealand.
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Gift cards are not redeemable for cash. Lost or stolen gift cards cannot be refunded or replaced.
Gift cards cannot be reloaded and any unused balance will remain on the card until expiry.
Gift cards are valid for 3 years from the original date of issue.
All online purchases of gift cards are subject to our Terms & Conditions
£15 for orders under £100
FREE for orders over £100
RETURNS
Please visit our returns page to initiate a return or contact Eboutique via concierge@kookai.com or +61 3 8290 0599
For Sale and promotional products please visit our Terms & Conditions