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Gift cards purchased via kookai.com.au can be redeemed for merchandise (excluding other gift cards) online via this site or in store at any Australian KOOKAÏ boutique.
Gift cards are not redeemable for cash. Lost or stolen gift cards cannot be refunded or replaced.
Gift cards cannot be reloaded and any unused balance will remain on the card until expiry.
Gift cards are valid for 3 years from the original date of issue.
All online purchases of gift cards are subject to our Terms & Conditions
Free on orders £100 and over, and £15 on all other orders.
Please visit our returns page to initiate a return or contact Eboutique via concierge@kookai.com.au or +61 3 8290 0599 to arrange your return within 21 days of receiving your order.
For sale and promotional products please visit our Terms and Conditions.