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CLEARPAY


KOOKAÏ proudly offers Clearpay as a payment option for purchases made through our E-Boutique.

Clearpay is an interest free, deferred payment method that allows you to shop now, receive now, and pay via four equal fortnightly instalments.

MAKING A PAYMENT WITH CLEARPAY

You can complete your KOOKAÏ E-Boutique purchase with Clearpay by selecting ‘Clearpay’ as your payment method at checkout and entering in your existing Clearpay account details or registering for a new Clearpay account. 

Your first instalment will be processed at the time of purchase. There is no minimum purchase requirement to use Clearpay in the KOOKAÏ E-Boutique, however maximum transaction limits apply to your Clearpay account, which may vary from time to time. You can check your personal transaction limit by logging into your Clearpay Account. Clearpay may require ID Verification to use Clearpay as a payment option. For more information on this process please visit the Clearpay website.

Please note, Clearpay may impose late payment fees if you are unable to make a payment by the scheduled date. Late payments currently incur a £6 late payment fee, with an additional £6 fee where a payment remains outstanding for a total period of 7 days. For orders below £24, a maximum of one £6 late fee may be applied per order. For each order of £24 or above, the total of the late fees that may be applied are capped at 25% of the original order value or £36, whichever is less.  If you have any questions in relation to fees, payments or your Clearpay account, please contact Clearpay directly, as KOOKAÏ are unable to assist with enquiries relating to fees or accounts.

For full details on registering for a Clearpay account, including eligibility and other terms and conditions, please visit the Clearpay website.

RETURNING ITEMS PURCHASED WITH CLEARPAY

Purchases made through Clearpay in the KOOKAÏ E-Boutique are subject to the same Returns and Exchanges policy as for purchases via other payment methods.

Where you are entitled to a refund of your order, any remaining instalments left on your Clearpay payment plan will be cancelled, and the amount paid to date will be refunded to you directly by Clearpay.

If you have any further questions about purchasing from the KOOKAÏ E-Boutique with Clearpay, please contact us.