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E-gift cards purchased via kookai.com.au can be redeemed for merchandise (excluding other gift cards) online via this site or in store at any Australian KOOKAÏ boutique.
E-gift cards are not redeemable for cash. Lost or stolen gift cards cannot be refunded or replaced.
E-gift cards cannot be reloaded and any unused balance will remain on the card until expiry.
E-gift cards are valid for 3 years from the original date of issue.
E-gift cards will be delivered to the email address entered above, and will be delivered separately to your order confirmation email.
All purchases of e-gift cards are subject to our Terms & Conditions
Free on orders £100 and over, and £15 on all other orders.
Please visit our returns page to initiate a return or contact Eboutique via concierge@kookai.com.au or +61 3 8290 0599 to arrange your return within 21 days of receiving your order.
For sale and promotional products please visit our Terms and Conditions.